Skip to content
Shipping Canada-wide. Same and next-day delivery available in BC's Lower Mainland. Become a Supplier Contact FAQ
Same + next-day shipping is currently only available in BC's Lower Mainland

Terms of Use

IMPORTANT NOTICE: By using the Warehoos Platform (or any part thereof), the Users confirm that the Users have read, understood, and agreed to the terms and conditions set out in these Terms of Use, as may be amended from time to time by Warehoos.

1.0 ACCEPTANCE OF TERMS AND CONDITIONS

1.1 - Warehoos Online Inc. and its subsidiary, related, or affiliated corporate entities or agents (collectively, “Warehoos”) is committed to the delivery of excellent customer service, including services provided through its website located at: https://warehoos.com/ or the Warehoos app, or any component thereof, and any associated websites, platforms, or applications and content materials (collectively and each individually, the "Warehoos Platform"). These Terms of Use will govern the terms and conditions of the use and access to the Warehoos Platform by the users of the Warehoos Platform (individually, the “User”, or collectively, the “Users”). Warehoos is entitled to amend, revise, modify, or replace in its entirety the terms and conditions of these Terms of Use, at the sole discretion of Warehoos, without prior notice to the Users.

1.2 - Warehoos is committed to ensuring the security and integrity of the Warehoos Platform. Any time the Users provide their personal information to Warehoos, the Users’ personal information will be collected, used, retained, and/or protected in accordance with the terms and conditions of the Privacy Policy of Warehoos.

1.3 - By using or continuing to use the Warehoos Platform, the User confirms acceptance of and is deemed to have accepted the terms and conditions of these Terms of Use, as may be amended from time to time by Warehoos. If a User does not agree to the terms and conditions of these Terms of Use, as amended from time to time by Warehoos, the User must refrain from using the Warehoos Platform.

2.0 COOKIES & TRACKING TECHNOLOGY

2.1 - The Warehoos Platform uses cookies and tracking technology in connection with the Warehoos Platform, depending on the features offered to and used by the Users. By using the Warehoos Platform, the User consents to Warehoos’s use of cookies and tracking technology and to Warehoos gathering, collecting, and/or receiving tracking information related to the User, including information about the User’s browser type and operating system, the number of Users, information used to customize the Users’ experience, and information used to understand how Users use the Warehoos Platform (collectively, the “Tracking Information”).

2.2 - By using the Warehoos Platform, the User consents to Warehoos using the Tracking Information in aggregate form and providing, sharing, selling, and/or disclosing the Tracking Information in aggregate form with and to related and unrelated third parties.

2.3 - The User may withdraw his/her consent for Warehoos to use the Tracking Information by refusing the use of cookies when using the Warehoos Platform; however, if the User refuses to use cookies, the User may not be able to access or use the Warehoos Platform or access 2 {211868-03934043;1} or purchase products or services that may be provided to Users through the Warehoos

3.0 LIMITED LICENSE TO USE & USER REPRESENTATIONS

3.1 - Any and all intellectual property rights associated with the Warehoos Platform are the sole and exclusive property of Warehoos. The Warehoos Platform is protected by copyright and other laws in Canada and other locations and may not be copied, imitated, or sold, in whole or in part, unless it is with the express written consent of Warehoos.

3.2 - Warehoos grants to the Users a limited and personal right to access and use the Warehoos Platform, on terms and conditions set out in these Terms of Use, or as may otherwise be expressly presented to the Users.

3.3 - In accessing and using the Warehoos Platform, the Users agree to each of the following:

a) the User will not hide the origin of information transmitted through the Warehoos Platform;

b) the User will not provide to Warehoos any false or misleading information through the Warehoos Platform;

c) the User will not access or use the Warehoos Platform, or any of the services or products accessible through the Warehoos Platform for any purpose unless permitted under the policies implemented by Warehoos;

d) the User will not access or use the Warehoos Platform, or any of the services or products accessible through the Warehoos Platform for any purpose contrary to the laws of Canada and the laws applicable to the User; and

e) the User will not do anything that will or is intended to damage, interfere, interrupt, harm, or otherwise negatively affect the Warehoos Platform in any way.

3.4 - By accessing and using the Warehoos Platform, the User represents and warrants to Warehoos that the User is not in a location whereby the User’s access to and use of the Warehoos Platform and access to and use of the products and services provided through the Warehoos Platform is contrary to the laws of Canada and the laws that are applicable to the User.

4.0 CHANGES & MODIFICATIONS TO WAREHOOS PLATFORM

4.1 - Warehoos is entitled to change, modify, or replace the Warehoos Platform, at any time at its sole discretion without prior notice to the Users, including without limitation, changes to products or services and their respective prices offered through the Warehoos Platform.

4.2 - Warehoos expressly reserves the right to change, modify, replace, suspend, interrupt, delete, or terminate the operation of or access to the Warehoos Platform, at the sole discretion of Warehoos, at any time for any reason whatsoever, without notice to the Users, including without limitation reserving the right to do any of the following:

a) change or impose fees for products and services as advertised through the Warehoos Platform at any time in its sole discretion, including changes to existing fee structures for products and services offered through the Warehoos Platform;

b) change or impose general practices and limitations concerning the Warehoos Platform at any time in its sole discretion; and 3 {211868-03934043;1}

c) modify access to the Warehoos Platform as necessary to perform routine or non-routine maintenance

5.0 LIMITATION OF LIABILITY & WAIVERS

5.1 - The User acknowledges that the information provided on the Warehoos Platform is provided to the Users on an “as is where is” basis and may contain errors, mistakes, or out-of-date information with respect to the products and services offered for sale by Warehoos. The User expressly accepts that the use of the Warehoos Platform is accessed and used at the User’s own risk.

5.2 - The information provided through the Warehoos Platform is not guaranteed by Warehoos and Warehoos makes no representations or warranties about the results to be obtained from the use of the products and/or services provided through the Warehoos Platform. Without limiting the generality of the foregoing, Warehoos does not guarantee or warrant the accuracy, completeness, quality, or currency of the information provided through the Warehoos Platform, to the fullest extent permitted by applicable law.

5.3 - The User will take all precautions that are reasonable, necessary, and appropriate for the safe use of the information provided from the Warehoos Platform, and will only use the information on the Warehoos Platform in a safe and secure manner, in accordance with all applicable safety codes, regulations, and legislation (both in Canada and in the User’s location).

5.4 - The Warehoos Platform may contain links to third-party websites and resources (collectively, “External Links”). These External Links are provided solely as a convenience to the Users and are not endorsed by Warehoos. The information provided by External Links is not guaranteed by Warehoos. Without limiting the generality of the foregoing, Warehoos does not guarantee or warrant the accuracy, completeness, quality, or currency of the information provided through External Links. The Users’ access and use of External Links will be accessed and/or used at the Users’ own risk.

5.5 -The User accepts and assumes all risks and liabilities that may be incurred by the User as a result of or in connection with the use of the information provided on the Warehoos Platform, including without limitation, damage to the products, damage to property, and personal injury and death.

5.6 - The User agrees that Warehoos will not be liable for and irrevocably and unconditionally waives, releases, and forever discharges Warehoos, and its officers, directors, servants, employees, agents, and each of their heirs, executors, administrators, successors, and assigns of and from any and all actions, causes of actions, claims, debts, demands, and damages howsoever arising which the User now has or can, shall, or may have in the future by reason of or arising out, or in connection with the User’s access to or use of the Warehoos Platform, including without limitation, claims for direct, indirect, or consequential damages, special damages, damages arising from loss of profit or business interruption, and any other claims whether made in law or in equity