Frequently Asked Questions
We have prices in both CAD and USD. If you're ordering in Canada, you will see CAD pricing on the website. If you are in the US, you should see USD pricing.
Yes, we would be able to do a special deal for you if you are ordering bulk quantities. Feel free to contact us at email@example.com for a quote!
WareHoos is located in the BC Lower Mainland and we are able to deliver across Canada and the United States. Send us a message at firstname.lastname@example.org with what you'd like to order and your location and we can gladly provide more details.
We deliver materials using cargo vans, cube vans, and 5-ton trucks. If you need a custom delivery request, give us a call at 1-877-383-2671.
We don't have a physical location for order pickup and typically do delivery only. However, let us see what we can do to help you out. Please share what you'd like to order and where you're located to email@example.com and we'll follow up with you. Thank you!
Yes, if all products are available at once, we will consolidate and deliver them all at once. If parts of your order need to come separately we will advise you beforehand. Thank you.
No, we don't have minimum orders!
You will receive status updates about your order to the email you've provided.
No, unless you want to! We recommend our customers to register in order to save time filling their information, but it's up to you.
Yes! We understand that things can change. Please leave us a message and we'll make the changes for you. However, if your order is already out for delivery, we will not be able to change it. Any new items added will be processed through a separate order.
Send us an email at firstname.lastname@example.org! We'd love to work with you.
We are based in Surrey, BC, and we ship all across Canada and the United States.
We are an online lumber yard so we don't have a public location to sell. We help contractors with sourcing material and getting them delivered promptly.
Yes, this is something we can deal with and are able to supply. This is also dependent on your job locations.
Product & Stock
WareHoos sources building materials through local lumber yards in BC and directly with brands you trust such as GCP Applied Technologies and Typar. Ordering at WareHoos means you will be able to leverage our deep relationships with partners to get quality materials at competitive prices for your project.
There's a good chance we do or can bring it in! But if you've checked our catalogue and it turns out we don't, please send us an email at email@example.com with what you're looking for and where you're located. We can source it and contact you with a quote delivered to your address.
Send us a message of what you'd like to return! As long as it's been under 14 days, you will be able to return your extra building materials at a WareHoos-designated lumber yard. There is a flat rate of $50 and a 15% restocking fee for any returns (5% for WareHoos SELECT members).